Across four deposits
Responsible Gaming
Spinsup Casino operates under a licence from the Tobique Gaming Commission (No. 0000002) and the Comoros Autorité Comorienne des Jeux en Ligne (ALSI-202508056-FI2), providing regulated oversight for player protection.
Gamble for entertainment
Gambling can be enjoyable when it remains a controlled leisure activity. It is important to remember that casino games are based on chance, and outcomes cannot be predicted or guaranteed. No strategy can ensure a win, and previous results do not influence future results. A win is never certain, while losses can occur quickly.
Only gamble with money set aside for entertainment after essential expenses have been paid. Do not use money needed for rent, mortgage payments, household bills, food, education, healthcare or other important commitments. You should also avoid gambling with borrowed money, credit intended for other purposes or funds that belong to another person.
- Set a gambling budget before you begin and stay within it.
- Decide how much time you are comfortable spending and take regular breaks.
- Keep gambling separate from everyday spending.
- Never chase losses by increasing your bets or playing for longer.
- Do not gamble when you are upset, stressed, tired or under the influence of alcohol or other substances.
- Treat wins as part of the entertainment experience rather than as income.
Gambling should not interfere with your relationships, work, study, health or other responsibilities. If it stops feeling like a choice, take a break and consider seeking support.
Set limits and stay in control
Planning ahead can help you maintain control of your gambling. Before opening a game, decide the amount of money and time you are prepared to spend. Write your limits down if that makes them easier to follow. Do not change a limit during a session simply because you have lost or want to continue playing.
Money limits
Use the responsible gaming tools available through your account, where offered, to set deposit, spending or wagering limits. These tools may allow you to choose a daily, weekly or other time-based limit. Review your account settings regularly and make sure they reflect an amount you can afford. Any request to increase a limit may be subject to a waiting period or other account controls.
Time limits and breaks
Set an alarm or use a personal timer to help keep track of how long you have been playing. Take breaks to eat, sleep, exercise and attend to your usual responsibilities. Avoid playing continuously or using gambling to fill long periods of boredom. If you find it difficult to stop when planned, consider taking a longer break or using an account restriction.
Account restrictions and self-exclusion
If you want to stop gambling, you can request a temporary account break or self-exclusion through the available account support process. Self-exclusion is a serious commitment to stop using gambling services for a chosen period or until further notice. During a restriction, do not attempt to create another account or use someone else’s account. If you are considering self-exclusion, contact the available support team through the website so the appropriate process can be explained.
Account tools and restrictions may differ depending on the service and applicable Australian requirements. Read the relevant information carefully and contact support if you are unsure how a tool works.
Recognise the warning signs
Gambling can become harmful when it affects your finances, emotions, relationships or daily life. You do not need to wait for a crisis before asking for help. Early support can make it easier to regain control.
- Spending more time or money gambling than you intended.
- Trying to win back money you have lost.
- Increasing bets to experience the same excitement.
- Feeling restless, irritable or anxious when you try to stop.
- Hiding gambling activity, losses or account information from family or friends.
- Borrowing money, selling possessions or missing payments because of gambling.
- Using gambling to escape stress, sadness, loneliness or other difficult feelings.
- Losing interest in work, study, hobbies, family or social activities.
- Arguing with people close to you about gambling.
- Returning to gambling after deciding to stop.
- Feeling regret, shame or hopelessness after playing.
One or more of these signs may indicate that gambling is no longer within your control. Consider stopping play, applying an account restriction and speaking with someone you trust. You can also seek confidential advice from an independent gambling support service in Australia. Trained counsellors can provide information and practical assistance without judging you.
If gambling is affecting another person in your household, you can seek support for yourself as well. Family members and friends may experience financial, emotional or relationship impacts even when they do not gamble.
Protect yourself and others
You must meet the minimum age requirement and any other eligibility requirements that apply to online gambling in your location. Do not allow anyone under the required age to access your account or use gambling services. Keep your login details private, use a secure password and log out when you finish, especially on shared devices.
Do not provide false information or use another person’s identity to open or operate an account. Account sharing can create financial and personal risks and may breach the applicable terms. If you believe someone else has accessed your account, change your password and contact the available support team promptly.
Be cautious of websites, messages or individuals that promise guaranteed wins, inside information or a way to recover losses. No legitimate gambling service can guarantee a result. Never send money to another person who claims they can improve your chances or release winnings. Review account activity and payment information regularly and report anything that appears unusual.
If you need immediate help
If gambling has caused severe distress, financial danger or thoughts of self-harm, stop gambling and seek immediate help from emergency services or a qualified health professional in Australia. If you or someone else is in immediate danger, contact the appropriate emergency service without delay. For non-urgent assistance, speak with a doctor, counsellor or independent gambling support organisation.
Our responsible gaming approach
Spinsup Casino aims to provide clear information and practical tools that help players make informed decisions. We may provide account controls, spending information, reminders, activity information and self-exclusion options where available. These measures are intended to support responsible choices, but they cannot replace personal judgement or professional advice.
We may monitor account activity for signs that gambling could be causing concern and may contact players where appropriate. We may also apply restrictions or request information when required by applicable law, regulatory obligations, account security processes or responsible gaming procedures. Any review or restriction is not a guarantee that gambling-related harm will be identified or prevented.
Responsible gaming information should be read together with the applicable terms, privacy information and account rules. Requirements and available tools may change over time. If you have questions about setting a limit, taking a break or closing your account, use the support options shown on the website. We will not invent contact details here; please refer to the current support area for the available contact method.
The safest approach is to decide your limits before you play, keep gambling within those limits and stop if it is no longer enjoyable or manageable. Asking for help is a responsible decision, not a failure.