Across four deposits
Betting Rules
Spinsup Casino operates under a licence from the Tobique Gaming Commission (No. 0000002) and the Comoros Autorité Comorienne des Jeux en Ligne (ALSI-202508056-FI2), providing regulated oversight for player protection.
General betting terms
Spinsup Casino may offer betting products, games or markets from time to time. The products and markets available to you may depend on your location, account status, verification requirements, technical availability and applicable Australian laws. No particular event, market, game or betting option is guaranteed to remain available.
You must be legally permitted to use the relevant service before placing a bet. You are responsible for checking that online gambling is lawful for you and for using the service only from a jurisdiction where it is permitted. You must provide accurate and current information when opening or using an account. An account must be used only by the person registered to it, and you must keep your login details secure.
A bet may be placed only with available funds or other payment value accepted through the service. You should check the selection, stake, odds, potential return and any other details shown on the confirmation screen before submitting a bet. Once submitted, a bet may not be changed, withdrawn or cancelled unless these rules, the applicable market rules or a legal requirement allows it.
- You must meet all applicable age, identity and location requirements.
- You must not place bets for another person or allow another person to use your account.
- You must not use the service for unlawful activity, fraud, money laundering or other prohibited conduct.
- You must not attempt to manipulate an event, market, game, result, promotion or technical feature.
- You must not use automated tools, bots, scripts or other methods intended to interfere with normal betting activity.
- You should review the rules shown for a particular product or market before placing a bet.
Spinsup Casino may refuse, restrict, suspend or review an account or transaction where it reasonably considers that a rule, law, security requirement or account condition may have been breached. Any review may include checks relating to identity, source of funds, payment ownership, location, unusual activity or responsible gambling concerns.
Placing and accepting bets
A bet is not necessarily accepted merely because an order has been submitted. A bet is generally treated as accepted only when the service displays an acceptance or confirmation message and records the bet in your account history. You should retain the relevant confirmation details and check your account history if you are unsure whether a bet was accepted.
Displayed odds, prices, lines, selections, limits and other information may change before acceptance. In the event of a difference between information displayed on a general page and the details recorded at acceptance, the accepted bet record and the applicable market rules will generally be used to assess the bet. If a technical error affects a price, market, outcome, balance or transaction, Spinsup Casino may take reasonable steps to correct the error, void an affected bet or settle it according to the correct information.
The maximum or minimum stake, maximum return and other restrictions may vary by product, market, customer, jurisdiction or account. Any applicable restriction should be shown where relevant or described in the rules for the market. A request that exceeds an applicable limit may be rejected, reduced or accepted only in part.
Bet records and account history
Your account history may show the bet type, selection, stake, price, status, result and return. You should report an apparent error as soon as possible through the available support channel, without sharing unnecessary personal or payment information in an unsecured message. If account records conflict with a temporary screen display, the recorded transaction data and relevant system records may be used to investigate the matter.
Suspended or interrupted markets
Markets may be suspended, delayed, removed or made unavailable because of a material event, official information, a technical issue, integrity concern, market movement or another operational reason. A bet submitted while a market is suspended may not be accepted. If a bet is accepted incorrectly during a suspension or after a relevant event has occurred, it may be reviewed under the applicable rules and may be voided where permitted.
Results, settlement and cancellations
Bets are settled using the official result, outcome or information applicable to the relevant product. The source used may depend on the event, game or market. A result is not usually changed because of a later appeal, correction, protest or amendment unless the applicable market rules specifically provide for that change.
Where a market has a specific settlement rule, that rule takes priority over general wording. Examples may include rules for postponed events, abandoned events, dead heats, ties, non-runners, cancelled selections, changed venues, altered conditions, incomplete competitions or games that do not finish. Players should read the market-specific information before betting, as the treatment can differ between products.
If an event is postponed, rescheduled or abandoned, the bet may be carried forward, cancelled or settled according to the relevant rules. If an event or game is cancelled, a selection does not participate, or a market cannot be fairly determined, the affected bet may be declared void. A multiple bet may be recalculated when one or more selections are void, subject to the rules applying to that bet type.
A bet may also be cancelled or adjusted where it was accepted because of an obvious error, duplicate processing, a system fault, fraudulent activity or a breach of these rules. Where appropriate, any stake or balance adjustment will be made in accordance with the applicable rules and legal requirements. Spinsup Casino aims to apply these processes consistently, but the final treatment may depend on the facts of the individual transaction.
- Check the bet details immediately after placing a bet.
- Review the account history to confirm the status of the transaction.
- Read any market-specific rules before relying on a potential return.
- Allow the relevant result to be confirmed through the applicable official or operational process.
- Raise any settlement concern promptly through the available support process.
Returns, credits and withdrawals may be subject to account verification, payment checks, applicable limits and the general Terms and Conditions. A displayed balance may be adjusted if a transaction is reversed, a bet is corrected or a technical error is identified.
Fair play, disputes and responsible betting
Spinsup Casino expects all customers to act honestly and fairly. Activity that appears designed to exploit a fault, evade account restrictions, manipulate outcomes, abuse a promotion or conceal the ownership of funds may be investigated. Where a concern is identified, access to betting services may be limited while the matter is reviewed.
If you believe a bet has been accepted, settled or recorded incorrectly, first check the relevant market rules and your account history. You may then raise the matter through the available contact or support channel. Include the date, transaction reference if available, product, selection and a clear description of the issue. Do not send passwords, full payment card details or other sensitive information unless a secure verification process specifically requests it.
Disputes are reviewed using the information available for the account, transaction and relevant event. This may include system records, bet logs, settlement data, communications and official results. A decision may take account of these rules, the applicable Terms and Conditions, Australian legal requirements and the specific circumstances of the complaint.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet what you can afford to lose, set a personal spending limit and avoid chasing losses. Take regular breaks and do not gamble when you are upset, under the influence of alcohol or experiencing financial pressure.
- Set limits before you begin and keep track of your time and spending.
- Never borrow money or use essential household funds for betting.
- Do not increase stakes to recover previous losses.
- Use available account controls, time-outs or self-exclusion options if gambling is becoming difficult to manage.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
These Betting Rules are general information and do not replace the full Terms and Conditions or any product-specific rules displayed with a bet. If there is an inconsistency, the applicable legal terms and specific market rules may take priority. Spinsup Casino may update these rules when services, laws or operational requirements change. The current version available on the website applies to future betting activity.