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Spinsup Casino Terms & Conditions
Spinsup Casino operates under a licence from the Tobique Gaming Commission (No. 0000002) and the Comoros Autorité Comorienne des Jeux en Ligne (ALSI-202508056-FI2), providing regulated oversight for player protection.
1. General terms and acceptance
These Terms & Conditions apply to your use of the Spinsup Casino website, account services, games, promotions and any other services made available through the site. They should be read together with any game rules, promotion terms, privacy information and responsible gambling materials displayed on the website. If there is an inconsistency between these terms and a specific promotion or game rule, the more specific rule may apply to that promotion or game.
By accessing or using Spinsup Casino, you agree to comply with these terms and all applicable laws and regulations. If you do not agree with any part of these terms, you must not create an account or use the services. Spinsup Casino may update these terms from time to time. Updated terms will apply from the date they are published, unless a different effective date is stated. You should review this page regularly.
The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking whether access to, and use of, the services is lawful where you live. Spinsup Casino may restrict access from particular locations or to particular services where required by law, regulation or operational considerations.
Eligibility and account registration
You must meet the applicable minimum age requirement and any other eligibility requirements before opening or using an account. You must provide accurate, current and complete information during registration and keep that information updated. An account must be registered in your own name and may only be used by you. You must not open an account on behalf of another person, allow another person to use your account or transfer your account to someone else.
You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account details have been lost, stolen or used without permission, you must stop using the account and notify Spinsup Casino through the available support process. Spinsup Casino may ask for information or documents to verify your identity, age, location, payment method or source of funds.
2. Account use, payments and gaming
Only one personal account is generally permitted unless Spinsup Casino expressly agrees otherwise. Duplicate, linked or incorrectly registered accounts may be reviewed, suspended or closed. Where an account is closed, any treatment of balances or pending transactions will be handled in accordance with applicable law, relevant verification requirements and these terms.
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. You must not use a payment method for which you do not have permission. Deposits may be subject to verification, processing requirements, minimum or maximum amounts and availability restrictions. Spinsup Casino may delay or reject a transaction where information is incomplete, a payment is reversed, verification is outstanding or there are concerns about fraud, money laundering or other unlawful activity.
You are responsible for ensuring that you have sufficient funds before making a deposit. You should not deposit money that you need for essential living costs, debts or other financial commitments. Any displayed account balance may be subject to pending transactions, verification checks, corrections or technical adjustments. Withdrawals may be processed only after applicable identity, payment and account checks have been completed.
Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game mechanics and, where applicable, randomised systems. You should not assume that previous results influence future results. Unless a specific rule states otherwise, all bets and game decisions made through your account are treated as final once accepted by the system. A game, bet or transaction may be cancelled or corrected if there is a clear technical error, system malfunction or other circumstance that makes processing inaccurate.
Promotions and bonuses
Promotions, bonuses, rewards and campaigns may be subject to additional terms. These terms will explain eligibility, qualifying activity, expiry, wagering or play-through requirements, game restrictions, withdrawal conditions and any other relevant limitations. You should read the specific promotion terms before opting in or participating. A promotion may not be available to every account, location, game or payment method.
Spinsup Casino may withdraw, amend or cancel a promotion where permitted by law, including where a technical issue, administrative error, abuse or suspected fraud affects the promotion. You must not use a promotion in a way that is unfair, misleading or inconsistent with its stated purpose. Where a promotional benefit has been awarded incorrectly, Spinsup Casino may correct the error and adjust the account in accordance with the applicable terms.
3. Responsible use, prohibited conduct and privacy
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before playing and only use funds you can afford to lose. Take regular breaks and avoid gambling when upset, under the influence of alcohol or drugs, or when it may interfere with work, study, relationships or financial obligations.
Account tools and support options may be available to help you manage your play. These may include deposit controls, session reminders, time or spending limits, temporary breaks and account self-exclusion. The availability and operation of these tools may vary. A request to restrict or close an account should be made through the available support process. You must not create another account or attempt to bypass a restriction while a responsible gambling measure is active.
You must use the website lawfully and honestly. Prohibited conduct includes fraud, money laundering, identity misuse, payment abuse, collusion, cheating, manipulating games, exploiting errors, using automated software, interfering with website security or attempting to gain unauthorised access to another account or system.
- Providing false, misleading or incomplete registration or verification information.
- Using another person's account, payment method or personal details without permission.
- Circumventing account limits, self-exclusion measures, location controls or security procedures.
- Using bots, scripts, software or devices designed to obtain an unfair advantage.
- Introducing malicious code, disrupting the website or interfering with other users.
- Engaging in conduct that may breach applicable gambling, financial crime or other laws.
Spinsup Casino may monitor activity, request further information, restrict features, suspend an account or close an account where it reasonably considers that these terms, applicable law or responsible gambling obligations may have been breached. Information may be retained and disclosed where required for legal, regulatory, fraud prevention, payment processing or dispute resolution purposes.
Personal information is handled in accordance with the applicable privacy information published on the website. By using the services, you acknowledge that information may be collected, used, stored and shared as reasonably required to provide the services, verify identity, process payments, manage risk, meet legal obligations and protect the website and its users.
4. Website access, liability and general provisions
Spinsup Casino aims to keep the website and services available, accurate and secure, but uninterrupted access cannot be guaranteed. Access may be suspended, limited or changed for maintenance, updates, technical issues, security reasons, legal requirements or other operational reasons. You are responsible for maintaining suitable equipment, software, internet access and security protections when using the website.
To the extent permitted by law, Spinsup Casino is not responsible for loss caused by events outside its reasonable control, including internet or telecommunications failure, device problems, power interruption, malicious activity, third-party services or inaccurate information supplied by you. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
You must not copy, reproduce, adapt, distribute, reverse engineer or commercially exploit website content, software, branding or other materials without permission, except where a right cannot legally be excluded. Website links to third-party services may be provided for convenience. Spinsup Casino does not necessarily control those services and is not responsible for their content, availability or terms.
Suspension, closure and disputes
You may stop using the services and request account closure at any time. Spinsup Casino may suspend or close an account where required by law, where verification cannot be completed, where activity appears unsafe or unlawful, or where these terms have been breached. Closure does not remove obligations that arose before closure, including obligations relating to transactions, investigations, disputes or responsible use.
If you have a question or complaint, you should use the support channel made available on the website and provide enough information for the matter to be reviewed. Complaints may be assessed using relevant account records, transaction information, game data and correspondence. You should cooperate with reasonable requests for information during a review.
These terms are intended to operate in accordance with the laws and mandatory consumer protections applicable to Australian players. If any provision is found to be invalid or unenforceable, it will be read down or removed to the extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that it has been waived. These terms, together with the documents expressly referred to in them, form the agreement governing your use of Spinsup Casino.
Please review this page before each session and check any specific game or promotion rules that apply. If you are concerned about your gambling, take a break, use the available account controls and seek independent support from an appropriate Australian gambling help service.